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Sharing Our Performance - March 2019 Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. As of 26 March, a total of 3852 applications have been processed, 97.49% of which were paid…

An email went out to all employers on 5 March 2019 highlighting the proposed changes which were outlined in a consultation document released by the Department of Health and Social Care (DHSC). We have highlighted below the main changes that will be…

This year the Annual Allowance team have experienced a much higher receipt of work requests than in previous years. Particularly, the requests for ‘On-Demand’ statements have doubled and more recently we have been unable to meet the three month…

Children from Gibside School are visiting an NHS organisation in Newcastle this World Autism Awareness Week (1-7 April) to try out some technology activities and raise money for their charity. Autism is a lifelong disability which affects how…

We and the Department of Health and Social Care take fraud very seriously. We know most students are honest, but some do make fraudulent claims. We're set on catching these students and taking every step possible to protect public funds. We have…

Customer Charter We administer the NHS Bursary and Social Work Bursary on behalf of the Department of Health and Social Care and Health Education England. Our Customer Charter explains: that we need to work together with students and…

A North East NHS chief beat strong competition to gain a place at this year’s Digital Leaders 100 awards. Darren Curry, Chief Digital Officer from the NHS Business Services Authority (NHSBSA), has made it onto the shortlist for the most hotly…

Staff at the national NHS organisation, which is based in the North East, have chosen two charities to partner with this coming year, following their success in raising £67,000 for the British Heart Foundation during 2018/19. The funds raised, well…

Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…

Staff at NHS Business Services Authority are raising awareness and challenging perceptions of hearing loss and deafness and by learning BSL to support their deaf colleague. Matt Lannigan, IT Digital Degree Apprentice at NHSBSA, is profoundly deaf…