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You should not submit AW8’s via email if you have access to POL. Top tips: Remember to provide the contact number of the member so we can keep them updated. You should record the reason for retirement in the drop-down box as ‘Partial Retirement…

POL will not be available on the following dates due to scheduled system maintenance: Sunday 22 December If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 13 January 2025. Requests for disclosure information should be received by NHS Pensions between 13 January 2025 and 28 February 2025 to enable…

This is a reminder that employers should not be providing members with the EA contact number. This line is answered as a priority for employers only, and members using it can cause delays in responding to employers. Please encourage members to use…

Over the holiday period, the NHSBSA Pensions Finance office will be closed on the following dates: Wednesday 25 December Thursday 26 December Friday 27 December Wednesday 1 January Please note, we will not be collecting Pension Contributions…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…