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In 2017/18 we focused on obtaining feedback from both members and employers to allow us to implement changes within our business or reaffirm that our current processes are fit for purpose. The 2017/18 Annual Employers Survey will be released in…

We are continuing to experience delays in the payment of first awards. We have a recovery plan in place now that includes a number of assumptions and gives us incremental improvements.  We are still working to firm up a forecasted recovery date…