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We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

We are aware of a timeout issue which is impacting some Compass users when accessing Compass using Microsoft Edge Our supplier is working on a fix but in the meantime, if you encounter this issue please try using a different browser. Log in to…

Our purpose: We deliver business service excellence to the NHS to help people live longer, healthier lives. Our vision: To be the provider of national, at scale business services for the health and social care system, transforming and delivering…

You can contact us online, or by phone or post. We are open Monday to Friday from 8am to 6pm. For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission You can contact us by:  Webform: https://faq.…

GP data request report Our GP data request report shows how many GP practices have requested NHS numbers from us. The report also shows the current levels of EPS and eRD utilisation for each practice.  You can filter the report by ICB and Health…

What you need to do Read the employer guide to joiners and eligibility (PDF: 537KB) Read the new joiner factsheet (PDF: 347KB) for instructions on how to enrol a new member into the Scheme and complete the new employee questionnaire (PDF: 327KB…

We have information to help you understand what you need to do when a member dies. When a member dies Death in membership Read our factsheet to find out what to do if a member dies while working for the NHS: Death in membership - useful…