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Pensions Online (POL) downtime for October and November
POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 23 October
Saturday 29 and Sunday 30 October
Sunday 20 November
If…
Member contribution changes on GP forms
To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include:
GP Locum Form A – for use from 1 October 2022 to 31 March 2023
GP Locum Form…
Escalation processes
The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance.
If they are not able to resolve…
Department of Health and Social Care announces extension of retire and return easements
Following a public consultation, the Department of Health and Social Care has announced a further extension to retire and return easements beyond the current 31 October 2022 expiry date, through temporary amendments to NHS Pension Scheme regulations…
Process reminder for pensionable pay on retirements
There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…
Overseas Healthcare Services
We manage reciprocal healthcare for people travelling to and from most European countries on behalf of the Department of Health and Social Care (DHSC).
If you need medical treatment outside the UK, you may be entitled to:
a UK Global Health…
Get healthcare cover for travelling abroad
You can get help for paying for healthcare costs while you’re travelling abroad. Depending on your circumstances, you’ll be able to apply for either:
a UK Global Health Insurance Card (GHIC)
a UK European Health Insurance Card (EHIC) if you…
Planned treatment or giving birth abroad
Find out how you can get help with the costs of planned treatment or giving birth outside the UK.
Planned treatment abroad
Information about the S2 funding route for planned treatment outside the UK
Giving birth outside the UK
Information…
Claim a refund for treatment costs
You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting:
an EU country
Norway
Iceland
Liechtenstein
Switzerland
We'll assess your claim to decide whether you were charged…