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This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.  The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.  This year's collection period…

On behalf of the NHS England and Improvement regional dental commissioning team, the Community Dental Services (CDS) data collection survey will continue with quarterly collections during 2024-25. Collecting this data will: provide a national…

The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

Resources to help dental practice staff offer information, advice and guidance to patients about NHS dental treatment. Dental patient exemption checking  Patient exemption checking guide (PDF: 192KB)Patient exemption checking toolkit (PDF:…