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NHS Jobs help and support
What we do
Our dedicated NHS jobs Training and Support team offers help and guidance to NHS Jobs users.
Applicants can:
view frequently asked questions (FAQs) on the NHS Jobs Applicant Knowledge Base
visit NHS Jobs YouTube to watch tutorial…
NHS Jobs employer eLearning
We've created eLearning packages aimed at different NHS Jobs user roles. These include courses for:
Super users
Team manager
Recruitment administrator
Recruiting manager
eLearning courses allow users to:
complete role-based training…
NHS Jobs
NHS Jobs is the official online recruitment service for the NHS in England and Wales
We started providing the NHS Jobs service on 1 April 2018 as part of our NHS Workforce Services directorate.
Contact NHS Jobs
Applicants and employers can contact the NHS Jobs team to:
get help and support with the NHS Jobs website
get involved with user research
give feedback
make a complaint (add the word 'complaint' to the subject line if emailing)
Contact us by…
Our response to coronavirus (COVID-19)
We're working on a variety of projects and tools to support health and care as part of the government response to coronavirus (COVID-19).
Helping to staff our frontline
Our NHS Jobs COVID-19 indicator tool on the NHS Jobs platform helps users to find roles related to COVID-19.
Since it's launch, we've had 9,641 vacancies advertised with over 9.5 million advert views and…
Digital maternity exemption certificates
We're encouraging midwives, practice nurses and health visitors to sign up to the digital service to help reduce the waiting time for paper applications to be processed during the pandemic.
Pregnant and new…
NHS 111 self-isolation texts
We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service.
Messages are sent to people who have been asked to self…
Support for primary care through Electronic Repeat Dispensing (eRD)
We're working at a national and local scale to help identify patients suitable for eRD and maximise its use.
Maximising eRD will help to:
cut down visits to GP practices and community pharmacies
support…
Informing at risk patients
Working with a range of NHS organisations, we've helped to identify people who are at particular risk from coronavirus and need extra shielding arrangements.
Clinicians from NHS England and Innovation, NHS Digital and Public Health England defined…