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We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account. If you have amended your email address, then you will need to notify NHS…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

From August 2022 (for July 2022 prescriptions), pharmacy contractors will no longer need to print and submit a paper copy of your completed FP34C declaration with your paper prescription bundle.  Instead, we will send you a paper Account Identifier…

The payment industry has recently introduced Confirmation of Payee (CoP) which lets payers check the name of who they are paying before they pay them. Banks check the name of the person or organisation given by the payer, against the actual name…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

Total Reward Statements (TRS) will be made available in late August. We are in the process of updating our TRS website information and employer resources. We will let you know when the statements are available.

If you have any Greenbury queries, you must ensure these are submitted before the 31 July 2022. We will not be able to respond to any queries received after this date, as the window for queries will have closed.

For the first time, NHS Pensions are hosting GP member events. Each session will be two hours long and include presentations on the following topics: Which GP certificate – An overview of the different types of GPs and which certificates need to…

The NHS Pensions member events aim to help members understand everything you need to know about your NHS pension and how to navigate through the Scheme. We have a number of events planned throughout the year to help you which include: understand…