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We recommend that your dental practice uses an operating system and web browser that are in support and that you continue to keep both up to date. This reduces the risk of security vulnerabilities. If you are using software that is out of support,…

Due to the transition to the 2015 Scheme, NHS Pensions has seen an increase in members eligible to claim their benefits under the small lump sum payment processes. To confirm, our existing process is as follows: When an AW8 is submitted, and the…

As you may be aware the charges for providing member estimates has recently changed. The members estimate request form has been updated and is available on our website. If a member has an up-to-date Total Reward Statement (TRS) / Annual Benefit…

If you’re a provider in Wales, you’ll know that changes to FP17Ws were introduced from 1 April 2022. Summary of changes introduced from 1 April 2022 From 1 April 2022, the following changes were introduced on FP17Ws: some data items were…

It’s important that each GOS contractor is compliant with the General Ophthalmic Services Contracts Regulations 2008.   If you are a GOS contractor, as part of our contract management activity, we will organise a visit to your practice prior to the…

We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account. If you have amended your email address, then you will need to notify NHS…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

From August 2022 (for July 2022 prescriptions), pharmacy contractors will no longer need to print and submit a paper copy of your completed FP34C declaration with your paper prescription bundle.  Instead, we will send you a paper Account Identifier…

The payment industry has recently introduced Confirmation of Payee (CoP) which lets payers check the name of who they are paying before they pay them. Banks check the name of the person or organisation given by the payer, against the actual name…