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Reminder: update member addresses
While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…
An update from the Data Management Team
The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…
Using our knowledge base
Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…
NHS Pension Scheme regulations changing for part-time NHS staff
Last month, we let you know that all NHS employers need to act now to make sure staff don’t miss out on pension benefits.
On 1 April 2025, the Department of Health and Social Care (DHSC) made a retrospective change to the NHS Pension Scheme…
Where you can use your card
There are 2 types of cards available for healthcare cover when you’re travelling abroad. You can apply for either:
a UK Global Health Insurance Card (GHIC)
a UK European Health Insurance Card (EHIC)
These both provide the same cover, but the…
Redundancy estimates
We are currently reviewing our processes for providing redundancy estimates to employers, as there may be an increase in the number of requests we’ll receive over the coming months and we want to streamline the process for you.
If there are more…
Policies and procedures
You can find all of our policies and procedures here.
Acceptable use policy (PDF: 141KB)Appeal Policy (PDF: 265KB)Business continuity management policy (PDF: 138KB)Data handling and storage policy (PDF: 198KB)Data protection and confidentiality…
Pharmacy Quality Scheme (PQS)
About the scheme
The Pharmacy Quality Scheme (PQS) forms part of the Community Pharmacy Contractual Framework (CPCF). PQS is designed to support delivery of the NHS Long Term Plan and reward community pharmacies that deliver quality criteria in 3…
Prescription forms
FP10 prescriptions are purchased by NHS organisations including Hospital Trusts, and are distributed free of charge to medical and non medical prescribers, NHS dentists and other organisations as required.
Xerox (UK) Ltd supply our national…
Accessibility statement for eDEN landing page
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours, contrast levels and fonts using browser or…