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Pensions Online (POL) downtime - July 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Saturday 12 July
Sunday 20 July
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL…
Calculating the Life Assurance Lump Sum (LALS) for re-employed pensioners who die in pensionable employment
When a member retires from the NHS Pension Scheme and then returns to pensionable employment, their death in membership Life Assurance Lump Sum (LALS) is worked out differently than if they had died in service before retiring.
Where a re-employed…
Calculating the Life Assurance Lump Sum (LALS) for members who die in pensionable employment following partial retirement
The life assurance lump sum (LALS) payable following members who die in pensionable employment, and have previously retired on partial retirement, is calculated differently.
We have added guidance and some examples of how LALS is calculated within…
NHS Bursary
The NHS Bursary provides funding for eligible medical or dental students who normally live in England.
If you're eligible, you could get:
a non-means tested bursary
a means tested bursary, which is based on parental, spouse, partner or civil…
Complete New Medicine Service data
This report shows monthly data for completed New Medicine Service (NMS) payments claimed on FP34C submission documents by Integrated Care Boards (ICBs) (previously STPs) and pharmacies who have declared at least one completed NMS intervention.…
Community Pharmacy Assurance Framework (CPAF)
The Community Pharmacy Assurance Framework (CPAF) screening questionnaire 2025 to 2026 is now open
Find out more details in the 'Community Pharmacy Assurance Framework (CPAF) screening questionnaire 2025 to 2026 – Open' section on this page.…
Leaving or taking a break from the scheme
There are a number of ways you can leave or take a break from the scheme.
Watch our video for help to understand what you would be giving up if you decide to opt out:
Download the video transcript (PDF: 146KB…
Accessibility statement for Make Contribution Payments
This accessibility statement applies to the Make Contribution Payments website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Secondary Care Medicines Dataset (SCMD) now available in ePACT2
From January 2025, the Secondary Care Medicines Data (SCMD) published data became accessible on ePACT2 for registered users. This will allow users to create analyses and reports in the ePACT2 interface eliminating the need to download separate data…
Current processing times for NHS Pensions
This page was last updated on 4 July 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…