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The ESR user guide has been replaced by the ESR User Manual, to support you with using the platform. The pensions section of the guide is available here: ESR User Manual.  The pensions section covers a range of areas, including:  Absence and…

While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…

The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…

Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…

Last month, we let you know that all NHS employers need to act now to make sure staff don’t miss out on pension benefits.  On 1 April 2025, the Department of Health and Social Care (DHSC) made a retrospective change to the NHS Pension Scheme…

We are currently reviewing our processes for providing redundancy estimates to employers, as there may be an increase in the number of requests we’ll receive over the coming months and we want to streamline the process for you. If there are more…

We’re reviewing the bulk redundancy exercise estimate process as there may be an increase in the number of requests we’ll receive. We’re aiming to improve the process for you with a more streamlined approach. Whilst this review is undertaken the…