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Information and guides to help you use the Electronic Staff Record. ESR best working practice guide (PDF: 122KB) For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

This page was last updated on 8 May 2025. Payments Payments Current processing times Payment of your retirement benefits Within 30 calendar days from the date of your retirement, or from the date we received all…

There are 2 NHS Pension schemes. There's the 1995 / 2008 Scheme and the 2015 Scheme. From 1 April 2022, all new and active members of the NHS Pension Scheme are members of the 2015 Scheme. Watch our video to understand about the NHS Pension Scheme…

Change of member details If you don’t have access to Pensions Online (POL), you can tell us about a change to a member’s details by completing the relevant form:Change of employment details (SD55E) (PDF: 117KB)Change of personal details (SD55G) (…

Pensions Online (POL) is an online tool based on the internal NHS Network (N3). It gives employers the facility to update and amend members' pension records. Complete our form to make amendments to the Pensions Online administrator details (PDF:…