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Help and support for employers

We've published a range of information and resources to support employers with the NHS Jobs service.

Manage your organisations account

The employer dashboard

How to use the employer dashboard in NHS Jobs - user guide (PDF: 336KB)

Watch our video on how to use the employer dashboard in NHS Jobs on YouTube

Manage users

How to manage users in NHS Jobs - user guide (PDF: 691KB)How to view which tasks each role can do in NHS Jobs - user guide (PDF: 513KB)

Watch our video on how to manage users in NHS Jobs on YouTube

Manage departments

How to manage departments in NHS Jobs - user guide (PDF: 322KB)

Watch our video on how to manage departments in NHS Jobs on YouTube

Manage at risk applicants

How to manage at risk applicants in NHS Jobs - user guide (PDF: 239KB)

Watch our video on how to manage at risk applicants in NHS Jobs on YouTube

Manage accredited logos

How to manage accredited logos in NHS Jobs - user guide (PDF: 183KB)

Watch our video on how to manage accredited logos in NHS Jobs on YouTube

Manage Key Performance Indicators (KPIs)

How to manage your Key Performance Indicators (KPIs) in NHS Jobs - user guide (PDF: 451KB)

Watch our video on how to manage your Key Performance Indicators (KPIs) in NHS Jobs on YouTube

Manage approvals

How to manage approval settings in NHS Jobs - user guide (PDF: 191KB)

Watch our video on how to manage approvals in NHS Jobs on YouTube

Manage Welsh listings

How to manage Welsh listings in NHS Jobs - user guide (PDF: 184KB)

Watch our video on how to manage Welsh listings in NHS Jobs on YouTube

​​​​Manage criminal convictions and cautions

How to manage criminal convictions and cautions in NHS Jobs - user guide (PDF: 188KB)

Watch our video on how to manage criminal convictions and cautions on YouTube

Manage moving applicants to other accounts

How to manage moving applicants to other accounts in NHS Jobs - user guide (PDF: 185KB)

Watch our video on how to set up moving applicants to other accounts on YouTube

Create and publish a job listing

Add the job title and reference number

How to create a job listing - Add the job title and reference number in NHS Jobs - user guide (PDF: 375KB)

Add the details of the job

How to create a job listing - Add the details of the job in NHS Jobs - user guide (PDF: 1.3MB)How to add multiple locations to a job listing created in a third party ATS - user guide (PDF: 519KB)

Watch our video on how to add multiple locations to a job listing created in a third party ATS on YouTube

Add the ESR Position

How to create a job listing - ESR Position in NHS Jobs - user guide (PDF: 440KB)

Watch our video on how to create an ESR job listing in NHS Jobs on YouTube

Add the job advert

How to create a job listing - Add the job advert in NHS Jobs - user guide (PDF: 1.4MB)

Add additional questions

How to create a job listing - Add additional questions in NHS Jobs - user guide (PDF: 1.2MB)

Add internal documents

How to create a job listing - Add internal documents in NHS Jobs user guide (PDF: 800KB)

Add the recruitment team

How to create a job listing - Add the recruitment team in NHS Jobs - user guide (PDF: 809KB)

Add the Welsh translation

How to create a job listing - Add the Welsh (Cymraeg) translation in NHS Jobs - user guide (PDF: 277KB)

Publish a job listing

How to create a job listing - Publish the job advert in NHS Jobs - user guide (PDF: 375KB)

Watch our video on how to create a job listing in NHS Jobs on YouTube

Publish an Applicant Tracking System (ATS) job listing

How to publish an ATS job listing in NHS Jobs - user guide (PDF: 594KB)

Watch our video on how to publish an ATS job listing in NHS Jobs on YouTube

Complete pre-employment checks

Confirm a reference checkHow to confirm a reference check in NHS Jobs - user guide (PDF: 413KB)

Watch our video on how to confirm a reference check in NHS Jobs on YouTube

Reference checkHow to complete a reference check in NHS Jobs - user guide (PDF: 539KB)

Watch our video on how to complete a reference check in NHS Jobs on YouTube

Referee checkHow to complete a referee check in NHS Jobs - user guide (PDF: 599KB)

Watch our video on how to complete a referee check in NHS Jobs on YouTube

​​​​​​Home address checkHow to complete a home address check in NHS Jobs - user guide (PDF: 453KB)

Watch our video on how to complete a home address check in NHS Jobs on YouTube

Identity checkHow to complete an identity check in NHS Jobs - user guide (PDF: 650KB)

Watch our video on how to complete an identity check in NHS Jobs on YouTube

Inter Authority Transfer (IAT) checkHow to complete an Inter Authority Transfer (IAT) check in NHS Jobs - user guide (PDF: 295KB)

Watch our video on how to complete an Inter Authority Transfer (IAT) check in NHS Jobs on YouTube

Right to work in the UK checkHow to complete a right to work in the UK check in NHS Jobs - user guide (PDF: 1.3MB)

Watch our video on how to complete a right to work in the UK check in NHS Jobs on YouTube

Qualifications checkHow to complete a qualification check in NHS Jobs - user guide (PDF: 651KB)

Watch our video on how to complete a qualification check in NHS Jobs on YouTube

Professional registration checkHow to complete a professional registration check in NHS Jobs - user guide (PDF: 757KB)

Watch our video on how to complete a professional registration check in NHS Jobs on YouTube

Disclosure and Barring Service (DBS) checkHow to complete a Disclosure and Barring Service (DBS) check in NHS Jobs - user guide (PDF: 621KB)

Watch our video on how to complete a Disclosure and Barring Service (DBS) check in NHS Jobs on YouTube

Healthcare Professional Alert Notice (HPAN) checkHow to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs - user guide (PDF: 538KB)

Watch our video on how to complete a Healthcare Professional Alert Notice (HPAN) check in NHS Jobs on YouTube

Occupational health checkHow to complete an occupational health check in NHS Jobs - user guide (PDF: 562KB)

Watch our video on how to complete an occupational health check in NHS Jobs on YouTube

Report definitions

Run a report

Introduction to reporting

Introduction to reporting in NHS Jobs - user guide (PDF: 819KB)

Watch our video on the introduction to reporting in NHS Jobs on YouTube

Export applications and listing data

How to run the export of applications and listing data report in NHS Jobs - user guide (PDF: 373KB)

Watch our video on how to run the export of applications and listing data report in NHS Jobs on YouTube

Equal opportunities

How to run the equal opportunities report in NHS Jobs - user guide (PDF: 544KB)

Watch our video on how to run the equal opportunities report in NHS Jobs on YouTube

Equal opportunities progress

How to run the equal opportunities progress report in NHS Jobs - user guide (PDF: 378KB)

Watch our video on how to run the equal opportunities progress report in NHS Jobs on YouTube

Equal opportunities for a specific job

How to run the equal opportunities for a specific job report in NHS Jobs - user guide (PDF: 330KB)

Watch our video on how to run the equal opportunities for a specific job report in NHS Jobs on YouTube

Vacancy numbers

How to run the vacancy numbers report in NHS Jobs - user guide (PDF: 496KB)

Watch our video on how to run the vacancy numbers report in NHS Jobs on YouTube

Time taken to hire

How to run the time taken to hire report in NHS Jobs - user guide (PDF: 373KB)

Watch our video on how to run the time taken to hire report in NHS Jobs on YouTube

Vacancy bulletin

How to run the vacancy bulletin report in NHS Jobs - user guide (PDF: 419KB)

Watch our video on how to run the vacancy bulletin report in NHS Jobs on YouTube

Contact and support

For help and support with using the NHS Jobs system, you can contact the NHS Jobs team by:

Telephone: 0300 330 1013
Email: nhsbsa.nhsjobs@nhsbsa.nhs.uk

We're available Monday to Friday between 8am and 6pm, Saturday between 9am and 3pm and we are closed over bank holidays.Find out about call charges