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People infected with HIV

With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products.

Newly bereaved partners in cases where the infected person was already a scheme member, and died between 1 January 2025 and 31 March 2025, can apply to the EIBSS up to 3 months from the date of death. This is to allow a grace period after the 31 March 2025 deadline for new applications.

After that date, estates and bereaved partners should apply directly to the Infected Blood Compensation Authority (IBCA) who are responsible for any compensation payments. You can visit their website for their latest updates.

Applications for interim payments to estates continue to remain open and guidance on how to apply, the eligibility criteria, and the application process is available at: www.gov.uk/infected-blood-compensation-estates.

Information for those making claims before the deadline

We'll aim to provide a decision on all applications within 30 working days. It may take longer if we need to ask you or your doctor for further information.

If the evidence clearly supports your answers on the application form, we'll approve your application for HIV support.

You'll then receive your lump sum and your regular payments will start. Your regular payments will backdate to the date you submitted your application.

If your application is unsuccessful

If you wish to appeal the decision, you should contact us within 4 calendar weeks from the date on the letter. We may consider appeals received after 4 calendar weeks, but only if you can provide a good reason for not contacting us earlier.

Find out how to appeal.