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Accessibility statement for the NHSBSA gender pay gap website

This accessibility statement applies to the NHSBSA gender pay gap report 2023 website.

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent version of NVDA)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, as:

  • zooming in at 400% causes a small number of radio button options to overflow the screen
  • the charts include tooltips that are not fully accessible
  • users will not be able to use the service if JavaScript is disabled
  • screen reader users tabbing from navigation links will have the whole page read out
  • skip to main content link is not properly announced by NVDA screen reader
  • you may experience difficulties while viewing third party PDF documents that are linked to in the website
  • users may experience difficulties while using speech recognition technologies such as Dragon and Voice Control

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

We’ll consider your request and get back to you in 5 working days.

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us

For all queries not accessibility related, you can contact us by:

Email:  dall@nhsbsa.nhs.uk

Technical information about this website’s accessibility

The NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Zooming in at 400% causes a small number of radio buttons to overflow the screen. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).

The charts include tooltips that are not fully accessible. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

Users will not be able to use the service if JavaScript is disabled. This fails WCAG 2.2 success criterion 4.1 (Compatible).

Screen reader users tabbing from navigation links will have the whole page read out. This fails WCAG 2.2 success criterion 2.4.1 (2.4.1 Bypass Blocks).

Skip to main content link is not properly announced by NVDA screen reader. This fails WCAG 2.2 success criterion 2.4.1 (2.4.1 Bypass Blocks).

You may experience difficulties while viewing third-party PDF documents linked to in the website. This fails WCAG 2.2 success criteria 1.1.1 (Non-text Content), 1.3.1 (Info and Relationships) and 4.1.2 (Name, Role, Value).

Users may experience difficulties while using speech recognition technologies such as Dragon and Voice Control. This fails WCAG 2.2 success criterion 4.1 (Compatible).

We plan to fix all these accessibility issues. When we publish new content, we’ll make sure it meets accessibility standards.

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard.

Every new released website will be designed, built and tested to meet ‘AA’ standards by default.

Preparation of this accessibility statement

This statement was prepared on 14 March 2024. It was last reviewed on 14 March 2024.

This website was last tested on 11 March 2024. The test was carried out by the NHSBSA test and development teams.

We tested all the website screens to meet ‘AA’ WCAG 2.2 standards, using manual and automated tests.

We run webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA or VoiceOver) and standards checklists.

These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.