This accessibility statement applies to the website ‘Estimated prescribing patterns for care home patients aged 65 years or over from 2020/21 until 2022/23’.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using the NVDA screen reader (including the most recent version of NVDA).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible, as:
- zooming in to 400% causes a small number of drop-down options to overflow the screen
- the charts include tooltips that are not fully accessible
- users will not be able to use the service if JavaScript is disabled
- screen reader users tabbing from navigation links will have the whole page read out
- users may experience difficulties while using speech recognition technologies such as Dragon and Voice Control
- you may experience difficulties while viewing third-party PDF documents linked to in the website
How to request content in an accessible format
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
We’ll consider your request and get back to you in 5 working days.
This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this document.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this document.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contact us
For all queries not accessibility related, you can contact us by:
Email: dall@nhsbsa.nhs.uk
Technical information about this website’s accessibility
The NHS Business Services Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Zooming in to 400% causes a small number of drop-down options to overflow the screen. This fails WCAG 2.1 success criterion 1.4.10 (Reflow).
The charts include tooltips that are not fully accessible. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
Screen reader users tabbing from navigation links will have the whole page read out. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks).
Users will not be able to use the service if JavaScript is disabled. This fails WCAG 2.1 success criterion 4.1 (Compatible).
Users may experience difficulties while using speech recognition technologies such as Dragon and Voice Control. This fails WCAG 2.1 success criterion 4.1 (Compatible).
You may experience difficulties while viewing third-party PDF documents linked to in the website. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 1.3.1 (Info and Relationships) and 4.1.2 (Name, role, value).
We plan to fix all these accessibility issues. When we publish new content, we’ll make sure it meets accessibility standards.
What we’re doing to improve accessibility
We’re committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.
Every new released website will be designed, built and tested to meet ‘AA’ standards by default.
Preparation of this accessibility statement
This statement was prepared on 22 April 2022. It was last reviewed on 19 September 2023.
This website was last tested on 13 September 2023. The test was carried out by the NHSBSA test and front-end development teams.
We tested all of the website screens to meet ‘AA’ WCAG 2.1 standards, using manual and automated tests.
We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA or VoiceOver) and standards checklists.
We run representative user journey tests through speech recognition software (Dragon or Voice Control).
These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.