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Check outstanding data errors for year end 2023/24

It is important that you check outstanding data errors by 31 March 2024 to ensure up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Any unresolved errors will also impact 2024 updates. 

The data errors you need to check in Pensions Online (POL) are: 

  • Error handling employer allocated errors 

  • Non-updated years 

Any errors allocated to us will be processed in business priority order so the sooner you clear errors and submit any missing updates the sooner they will be processed. 

Outstanding errors between NHS Pensions and Employers: 

Item 

Employer 

Pensions 

Volume of Outstanding errors 

182,674 

74,009 

Average days open 

617 

240 

Outstanding errors by category:

Item Employer Pensions
Exception 167,000 (91.39%) 59,000 (80.09%)
Comment Not applicable 10,000 (13.46%)
Rejection 16,000 (8.59%) 5,000 (6.45%)