Contact us about your NHS Learning Support Fund account either by using our online form or by:
Telephone: 0300 330 0521
X (formerly Twitter): @NHSBSA_LSF
Facebook: LearningSupportFund
Text relay service phone: 18001 0300 330 0521
Monday to Friday, from 8am to 6pm and Saturday, from 9am to 3pm.
Fraud
We and the Department of Health and Social Care take fraud very seriously. We know that the majority of students are honest, but some do make fraudulent claims.
We are determined to catch these people and take every step possible to protect public funds.
Report fraud on the NHS Counter Fraud Authority website.
Complaints
If you have a reason to complain about any aspect of our service, contact us by:
Telephone: 0300 330 0521
Email: lsfcomplaints@nhsbsa.nhs.uk
If we can’t resolve your complaint, we’ll advise you on what you should do next. You can find out more in our corporate complaints procedure (PDF: 132KB).
Appeals
If you think we have made a mistake or you disagree with the decision about your NHS LSF application, you can ask for your application to be independently reviewed.
Ask for a review
by Email to: lsfcomplaints@nhsbsa.nhs.uk
or by writing to us at:
The Review Section
NHS Learning Support Fund
Student Services
Hesketh House
200-220 Broadway
Fleetwood
FY7 8SS
You’ll normally get a response within 10 working days.