It’s important to let us know straight away if your circumstances change as this could affect how much NHS Bursary you’re entitled to.
You can tell us about most changes using your NHS Bursary account. Contact us if you have any questions or problems.
Sign in to your NHS Bursary account
Change of circumstances
Changes to your personal details
You need to tell us about any changes to your:
- name
- address
- telephone number
- bank details
- marital status
Changes to income
You need to tell us if:
- your unearned income or expenses change
- your earned income changes, if you’re a part time student
- your parents’ or your partner’s income reduces by 15% or more compared to the previous financial year
Changes to living arrangements
You need to tell us if you:
- move in or out of your parental home
- move in with a partner or move away from them
Changes to marital or parental status
Changes that may affect Childcare Allowance or Dependants’ Allowance
If you receive Childcare Allowance or Dependants’ Allowance, you need to tell us if:
- you change your childcare provider during the academic year
- you change your childcare costs during the academic year
- you use an additional childcare provider
- you no longer pay for childcare – you’ll need to confirm the last date you used your provider
- you become responsible for a dependent child or adult
Interrupting or withdrawing from your course
You need to tell us as soon as possible if you’re interrupting your course temporarily or withdrawing permanently. We’ll hold any further bursary payments to stop you from being overpaid. To do this, contact us by:
Telephone: 0300 330 1345
Find out about all call charges
Your university needs to send us a Withdrawal Form and confirm your last date of attendance. We'll then recalculate your NHS Bursary entitlement. If you’ve been underpaid any NHS Bursary after you’ve withdrawn or interrupted, we’ll pay you on the next available payment date. If you’ve been overpaid, we’ll contact you about repayment options.
Illness or injury
If you have a medically certified illness or injury and have an authorised absence from your course, you can still receive your NHS Bursary for up to 60 days in the academic year.
If you need more than 60 days of sick leave due to your illness or injury, we’ll suspend your NHS Bursary from the 61st day of your absence until you return.
Maternity and adoption
Maternity or adoption leave
You may be entitled to a maternity or adoption award for up to 12 months if your university authorises the absence.
The award usually includes the elements of your NHS Bursary you usually receive, except those that relate to attendance on your course. This includes:
You and your university need to discuss when the authorised absence should begin.
Maternity or adoption support
We’ll continue to pay your bursary for up to 4 weeks if you’re supporting a mother and child during and after childbirth or adoption. Your university needs to authorise this absence.
