You can contact us online, or by phone or post.
Online: using our online form
Telephone: 0300 330 1342
Textphone: 18001 0300 330 1342
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.
Find out about call charges
Twitter: @SWB_NHSBSA
Facebook: /socialworkbursaries
Bursary Fraud
We and the Department of Health and Social Care take bursary fraud very seriously. We know that the majority of students are honest, but some do make fraudulent claims.
We are determined to catch these people and take every step possible to protect public funds.Report bursary fraud
Complaints
If you want to complain about any aspect of Student Services, contact us by:
Email: bursarycomplaints@nhsbsa.nhs.uk
If we cannot resolve your complaint, we’ll tell you what to do next.
Find more information in our corporate complaints procedure (PDF: 131KB)
Telephone: 0300 330 1342
You’ll normally get a response within 10 working days.
Appeals
If you disagree with the decision about your bursary application, you can ask us to review it.
Ask for a review by:
Email: bursarycomplaints@nhsbsa.nhs.uk
You’ll normally get a response within 10 working days.