If you have any questions about the Social Work Bursary, you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.
Online: use our online form
Telephone: 0300 330 1342
Text relay service phone: 18001 0300 330 1342
X (formerly known as Twitter): @SWB_NHSBSA
Facebook: SocialWorkBursaries
Find out about call charges
Reporting fraud
We and the Department of Health and Social Care take fraud very seriously. We know most students are honest, but some do make fraudulent claims. We're set on catching these students and taking every step possible to protect public funds.
If you suspect someone of bursary fraud, you can report it on the NHS Counter Fraud Authority website.
Making a complaint
If you want to complain about any aspect of our service, contact us by:
Telephone: 0300 330 1342
Text relay service phone: 18001 0300 330 1342
Email: bursarycomplaints@nhsbsa.nhs.uk
You'll normally get a response within 10 working days.
If we can’t resolve your complaint, we’ll advise you on what to do next. You can find out more in our corporate complaints procedure (PDF: 156KB).
Asking for an appeal
If you disagree with our decision about your bursary application, you can ask us to review it.
To ask for an appeal, email us at bursarycomplaints@nhsbsa.nhs.uk
You'll normally get a response within 10 working days.
