Skip to main content Skip to footer

FP57 receipt and refund claim form updates

Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.

The prescription charges section has been updated. This lets the pharmacy teams record any charges for paid for items on the HRT medicines list separately from other NHS prescription items.

Part 5 (previously Part E) has also been updated so the exemption categories are now in line with the FP10, by order and exemption box reference. The update includes 2 new exemption boxes:

  • box U for Universal Credit
  • box W for HRT PPC

The new FP57 is now available. 

Dispensers are encouraged to continue using the old FP57 until stocks run out.

When using the old FP57, pharmacy teams should complete a separate FP57 for applicable HRT and non-HRT items. For items covered by the HRT PPC, annotate Part A with ‘listed HRT’ and initial the annotation. Patients with a valid HRT PPC should tick box F to claim a refund of HRT prescription charges.

You can find more information in our HRT PPC guidance.