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Call charges and phone numbers

The cost of calling our services depends on the first few digits of the number and whether you're calling from:

  • a mobile or landline
  • the UK or abroad

Costs may differ from the approximate charges listed. You may get free or discounted calls to some numbers as part of your call package. Check with your phone provider for actual costs.

Calls from abroad and from payphones can cost more. 

Approximate call charges

Number starts with Description Cost from landlines per minute (approximate) Cost from mobiles per minute (approximate)
01 Geographic numbers for specific parts of the UK up to 16p 3p to 65p
030 Not-for-profit organisations, charities and public bodies up to 10p 3p to 40p
0345 UK-wide numbers up to 16p 3p to 65p