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Accessibility statement for the NHSBSA gender pay gap website

This accessibility statement applies to the NHSBSA Gender Pay Gap report website. 

This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen 
  • navigate most of the website using just a keyboard or speech recognition software (Dragon) 
  • listen to most of the website using a screen reader (including the most recent version of NVDA) 

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, as:  

  • users may experience difficulties while viewing external PDF documents linked to on the website 
  • users are not able to navigate through the report or interact with the chart visuals if JavaScript is disabled 
  • charts and visualisations in the report use interactive elements that display values when the user hovers their pointer over them, this may cause accessibility issues for users 

Feedback and contact information 

Contact us if you need information about this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille. We’ll consider your request and get back to you within 5 working days. 

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us using the same email address: 

Email: accessibility@nhsbsa.nhs.uk 

This email address is only for accessibility queries.  It is not for technical queries or IT problems. If you have a query that is not about accessibility, you can contact us by: 

Email: dall@nhsbsa.nhs.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The NHSBSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Users may experience difficulties while viewing external PDF documents linked to on the website. This fails WCAG 2.2 success criteria 1.1.1 (Non-text Content), 1.3.1 (Info and Relationships) and 4.1.2 (Name, Role, Value). 

Users will not be able to navigate through the report or interact with the chart visuals if JavaScript is disabled. This fails WCAG 2.2 success criterion 4.1 (Compatible). 

Charts and visualisations in the report use interactive elements that display values when the user hovers their pointer over them, this may cause accessibility issues for users. This fails WCAG 2.2 success criterion 1.4.13 (Content on Hover or Focus). 

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard. 

Our accessibility compliance statement will be reviewed regularly. Every newly released website will be designed, built, and tested to meet ‘AA’ standards by default

Preparation of this accessibility statement

This statement was originally prepared on 14 March 2024. It was last reviewed on 20 February 2025. 

This website was last tested on 16 October 2024 against the WCAG 2.2 AA standard.  

The test was carried out by the NHSBSA test and development teams. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard. 

We tested all the website screens to meet ‘AA’ WCAG 2.2 standards, using manual and automated tests. 

We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA) and standards checklists. 

We run representative user journey tests through speech recognition software (Dragon). 

These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.