Prescription prepayment certificates (PPCs)
Medical and maternity exemption certificates
NHS tax credit exemption certificate
NHS Low Income Scheme
Prescription Exemption Checking Service (penalty charges)
Dental Exemption Checking Service (penalty charges)
If you're deaf or hard of hearing and you have a textphone (sometimes called a minicom), you can contact us using the Text Relay service. Dial 18001 then the relevant phone number.
Our customer contact centre will be closed on Christmas Day, Boxing Day and New Year’s Day. It will be open between 8am and 4pm on Christmas Eve and New Year’s Eve.
Our postal address
NHS Help with Health Costs
152 Pilgrim Street
Newcastle upon Tyne
Contact the relevant service directly.
If they can't resolve the issue, our advisers will help you with the next stage of our complaints procedure (PDF:131KB).