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Our Board

Members of the NHSBSA Board

Our Board usually meets 8 times each year. 

Sue Douthwaite: Chair, NHS Business Services Authority

Sue is a non executive director (NED) of The Melton Building Society, Chair of Nexa Finance Ltd and NED at British Business Investments Ltd. She is also Chair of the International Advisory Board of Queen’s Management School at Queens University, Belfast.

Sue is a Chartered Banker and has enjoyed an extensive career in financial services working in retail, corporate and SME banking. Roles undertaken have included Managing Director of Santander Business in Santander UK and Head of SME Strategy for Virgin Money.

She has been involved in transformational fintech projects and alliance partnerships in the UK and Europe and the successful delivery of new operating models, systems, and culture. She has been actively involved in the diversity agenda for many years.

Photo of Sue Douthwaite

Karen Seth, Non-Executive Director

Karen currently works full-time at the Canal and River Trust as People Director. Before joining the Canal and River Trust, Karen worked at Co-op and Sainsbury where she held a number of senior leadership roles within HR across both generalist and specialist disciplines.
Karen is a fellow of the Chartered Institute of Personnel and Development.

Photo of Karen Seth

Kathryn Gillatt, Non-Executive Board Member

Kathryn is a graduate of Nottingham University and is a Chartered Accountant by profession. Her career includes Finance and Corporate Services Director and Non-Executive Director roles across the public and private sectors.

She brings broad experience of running demand-led services through periods of financial growth and challenge, all areas of corporate services, governance, risk and assurance.

Sectors include frontline NHS and children’s services, customer facing Department for Transport services, community pharmacy services and the leisure industry, chemical manufacturing, and audit and tax.


Photo of Kathryn Gillatt

Mel Tomlin, Non-Executive Director

Mel joins NHSBSA from Royal Mail Group, where she was Chief of Staff and a member of the Group Executive Board. Mel has spent much of her career in the logistics sector, holding a number of senior executive roles with group-wide responsibility for Strategy, HR Centres of Excellence and Customer Experience.

In addition to her work with NHSBSA, Mel is a trustee of a charity and undertakes Board advisory assignments and mergers and acquisition activities in Europe and North America.

Mel holds an MBA, with professional qualifications in accountancy, HR and marketing.

Photo of Mel Tomlin

Michael Brodie, Chief Executive Officer

Chief Executive Officer Michael Brodie joined the NHSBSA in September 2019. In his previous role, Michael held the role of Finance and Commercial Director at Public Health England before taking over as CEO when Alistair McDonald retired from the role in the summer of 2019. 


Michael has extensive experience at Board level and across the public service and held the role of Finance Director at the NHSBSA before taking up his post at Public Health England in April 2013.

Michael Brodie

Allison Newell, Executive Director of Strategy, Business Development and Growth

Allison is the Executive Director of Strategy, Performance, Business Development and Growth and an Executive Board member. Allison is a key member of the Leadership Team with collective Executive accountability for delivery of the NHSBSA Strategy. Allison is responsible for directing and developing the strategy, business development and growth of the NHSBSA and is ultimately accountable for leading the business development and growth agenda, developing relationships with partner organisations to create new business opportunities and increased value to the wider health system. Allison is also the NHSBSA Caldicott Guardian - the senior person responsible for protecting the confidentiality of people's health and care information and making sure it is used properly and is a member of the National Caldicott Guardian Council.

Allison has worked at Board and Director level in UK and international public and private sectors of health and social care, including payer, provider and indemnity organisations as well as in financial services. She has a wealth of experience in strategic planning, development, establishing joint ventures and launching new products and services in the UK and globally. Her experience also includes leading on the design and implementation of a new health and social care insurance system for an international government.

Allison has an MBA, Advanced Diploma in Managed Care, and is a Registered General Nurse (RGN).

Allison Newell

Andy McKinlay, Executive Director of Finance and Commercial Services

Andy leads the NHSBSA's financial, corporate and property services and is responsible for the organisation's financial strategy. He joined the NHSBSA from the Department of Health and Social Care (DHSC) and has been involved in the NHSBSA’s finances from the Department’s point of view over recent years. He has a wealth of experience in the workings of government, public sector finance and commercial services and has been involved in Pharmacy, the NHS Electronic Staff Record and sat on the Board of DHSC companies.

Photo of Andy Mckinlay

Mark Dibble, Executive Director of People and Corporate Services

Mark was appointed to the Board in September 2017. Within his role, Mark is responsible for People, Communications and Marketing, Governance, Risk and Assurance, Safety, Health and Environment, and Information Governance and Security.

Mark has over 25 years of experience across health in both the private and public sector, working in NHS provider and commissioner organisations.

Photo of Mark Dibble

Brendan Brown, Chief Operating Officer

Brendan joined the Board in September 2022 with extensive health sector leadership experience, as well as experience from the commercial sector and Local Government.

He is responsible for all operational services delivered by the NHSBSA with a passion for engaging and supporting teams, great customer service, delivering exceptional performance, driving efficiencies, and reducing costs. He believes in the power of the team over the individual and works proactively to uplift capabilities in teams and he encourages organisation-wide collaboration.

Brendan combines his broad operational knowledge with strategic planning to provide senior leadership and strategic oversight to the development and delivery of the objectives of the NHSBSA.

Brendan Brown

Darren Curry, Chief Digital, Data and Technology Officer

Darren leads the NHSBSA’s Data, Digital and Technology directorate responsible for identifying, designing, delivering, and managing all Data, Digital and Technology services across the organisation. He is responsible for ensuring that services are delivered in a way which ensures they are accessible for all users and that they provide people with the outcome they need.  

Darren joined the organisation in 2001 working as a Data Entry Processor and has worked in many areas and roles across the NHSBSA building up a vast knowledge of the organisation and how our services operate as well as having experience in GP practice management.  

Darren combines his broad Data, Digital and Technology knowledge with strategic planning to provide senior leadership and strategic oversight to the development and delivery of the objectives of the NHSBSA. 

Photo of Darren Curry

Associate Non-Executive Directors (Non-Board Members)

Debra Bailey, Associate Non-Executive Director

Debra currently works as Chief Information Officer for Royal Mail. Debra has held a number of executive leadership roles including Chief Information Officer at Telefonica UK, and Chief Information Officer and Director of Operations and Delivery at Nationwide Building Society. Debra had responsibility for IT Architecture, Run and Change, Security, Product Operations and Operational Resilience. 

Debra has worked in a variety of sectors including retail, public and telecommunications. However, the majority of Debra’s career has been in financial services where she held senior roles at Barclays and Woolwich plc.

Photo of Debra Bailey


Supporting the Board

The Board is supported by David Jukes, the NHSBSA's Head of Governance and Corporate Secretary.

Photo of David Jukes

About the NHSBSA Board

View the latest register of interest declared by members of the NHSBSA Board and Senior Staff (Word 417KB)

View the structure of the organisation

Summary of NHSBSA Board minutes


Summary of NHSBSA Board Minutes 8 June 2023 (Word: 96KB)Summary of NHSBSA Board Minutes 13 April 2023 (Word: 91KB)

2022/ 2023

Summary of NHSBSA Board Minutes 16 March 2023 (Word 88KB)Summary of NHSBSA Board Minutes 9 February 2023 (Word 80KB)Confirmed Annual Public Meeting Minutes 19 December 2022 (Word 248KB)​​​​Summary of NHSBSA Board Minutes 8 December 2022 (Word 82KB) Summary of NHSBSA Board Minutes 21 November 2022 (Word: 22KB)​​​​​Summary of NHSBSA Board Minutes 13 October 2022 (Word: 74KB)Summary of NHSBSA Board Minutes 29 September 2022 (Word: 73KB)Summary of NHSBSA Board Minutes 7 July 2022 (Word: 67KB)Summary of Board Minutes 16 June 2022 (ODT: 76KB)Annual Public Meeting Minutes 24 May 2022 (ODT: 223KB)Summary of Board Minutes 21 April 2022 (ODT: 22KB)

​​​​​2021 / 2022 

Summary of Board Minutes 31 March 2022 (ODT: 54KB)Summary of Board Minutes 10 March 2022 (ODT: 67KB)Summary of Board Minutes 10 February 2022 (ODT:63KB)Summary of Board Minutes 27 January 2022 (ODT: 21KB)Summary of Board Minutes 2 December 2021 (ODT: 39KB)Summary of Board Minutes 13 October 2021 (ODT: 28KB)Summary of Board Minutes 9 September 2021 (ODT: 49KB)Summary of Board Minutes 8 July 2021 (ODT: 40KB)Summary of Board Minutes 17 June 2021 (ODT: 53KB)Summary of Board Minutes 20 May 2021(ODT: 35KB)Summary of Board Minutes 22 April 2021 (ODT: 44KB)

2020 / 2021

Summary of Board Minutes - March 2021 (ODT:45KB)Summary of Board Minutes - February 2021 (ODT: 41KB)Summary of Board Minutes - January 2021 (ODT: 36KB)​​​​​Summary of Board Minutes - December 2020 (ODT: 947KB)Minutes 17 November 2020 (ODT: 68KB)Minutes 15 October 2020 (ODT: 74KB)Minutes 10 September 2020 (ODT:72KB)Minutes 9 July 2020 (PDF: 143KB)Minutes 18 June 2020 (PDF: 160KB)Minutes 23 April 2020 (PDF: 150KB)

​​​​​​2019 / 2020

Minutes 12 March 2020 (PDF: 189KB)Annual Public Meeting 6 February 2020 (PDF: 99KB)Minutes 6 February 2020 (PDF: 238KB)Minutes 5 December 2019 (PDF: 270KB)Minutes 17 October 2019 (PDF: 84KB)Minutes 12 September 2019 (PDF: 93KB)Minutes 11 July 2019 (PDF: 82KB)Minutes 6 June 2019 (PDF: 98KB)Minutes 18 April 2019 (PDF: 86KB)

2018 / 2019

Minutes 14 March 2019 (PDF: 94KB)Minutes 7 February 2019 (PDF: 93KB)Minutes 6 December 2018 (PDF: 91KB)Minutes 10 October 2018 (PDF: 86KB)Minutes 13 September 2018 (PDF: 92KB)Annual Public meeting - 18 July 2018 (PDF: 68KB)​​Minutes 5 July 2018 (PDF: 83KB)Minutes 7 June 2018 (PDF: 89KB)Minutes 19 April 2018 (PDF: 92KB)

2017 / 2018

Minutes 15 March 2018 (PDF: 89KB)Minutes 1 February 2018 (PDF: 189KB)Minutes 7 December 2017 (PDF: 204KB)Minutes 12 October 2017 (Word: 87KB)Minutes 14 September 2017 (Word: 275 KB)Minutes for the Annual Public Meeting - 9 August 2017 (Word: 83KB)Minutes 9 August 2017 (Word: 83KB)Minutes 5 July 2017 (Word: 82KB)Minutes 27 April 2017 (Word: 87KB)

2016 / 2017

Minutes 16 March 2017 (Word: 88KB)Minutes 27 February 2017 (Word: 79KB)Minutes 18 January 2017 (Word: 86KB)Minutes 8 December 2016 (Word: 272KB)Minutes 13 October 2016 (Word: 267KB)Minutes 15 September 2016 (PDF: 225KB)Minutes for the Annual Public Meeting - 7 July 2016 (PDF: 144KB)Presentation for the Public Meeting - 7 July 2016 (PDF: 939KB)Minutes 7 July 2016 (PDF: 245KB)Minutes 9 June 2016 (PDF: 255KB)Minutes 28 April 2016 (PDF: 245KB)

2015 /  2016

Minutes 17 March 2016 (PDF: 251KB)Minutes 3 February 2016 (PDF: 247KB)Minutes 10 December 2015 (PDF: 259KB)Minutes 15 October 2015 (PDF: 244KB)Minutes 17 September 2015 (PDF: 243KB)Minutes 17 August 2015 (PDF: 171KB)Minutes 2 July 2015 (PDF: 237KB)Minutes for the Annual Public Meeting - 1 July 2015 (PDF: 144KB)Presentation for the Public Meeting - 1 July 2015 (PDF: 894KB)Minutes 11 June 2015 (PDF: 250KB)Minutes 30 April 2015 (PDF: 247KB)

Minutes from earlier meetings are available on request from