The HRT PPC service we offer is for you, the customer. Your use of this service means you agree to the following terms and conditions.
‘You’ means the person named on the HRT PPC.
The NHS Business Services Authority (NHSBSA) is an Arm’s Length Body of the Department of Health and Social Care (DHSC). Our head office is:
Newcastle upon Tyne
Your HRT PPC
You can only:
- buy an HRT PPC if you live in England
- use the HRT PPC for your own NHS prescribed HRT medicine.
An HRT PPC covers certain NHS prescribed HRT medicine.
You should show your HRT PPC as evidence of your entitlement to free NHS prescribed HRT medicine.
Before you buy
Check if a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions.
Cost of an HRT PPC
The cost of an HRT PPC is the price at the time you buy, equivalent to 2 single NHS prescription items. This is regardless of the start date requested. The Department of Health and Social Care determines the cost of the HRT PPC. This may change on 1 April each year.
An HRT PPC is valid for 12 months.
HRT PPCs do not automatically renew.
HRT PPC start date
You can choose the start date of your HRT PPC. This can be up to one calendar month before or after the date you buy.
The earliest you will be able to start your HRT PPC is 1 April 2023.
If you do not specify a start date, it will start from the date you buy it.
Errors or changes of circumstances
It's important your details are correct and kept up to date. You should report any errors or changes to your name or address without delay to NHSBSA.
When you claim free NHS prescriptions, we'll check that you are entitled to the exemption you have declared.
NHS prescription charge refund
Ask for an NHS receipt (FP57) when you pay for your prescription. You can’t get one later. The FP57 tells you how to claim. You have to apply for a refund within three months of paying the prescription charge.
HRT PPC refunds and cancellations
HRT PPCs are not refundable and cannot be cancelled once paid for.