Our purpose
Our purpose is to provide Digital, Data and Technology products and services that underpin the delivery of NHSBSA objectives.
We do this by working collaboratively with the wider NHSBSA ensuring that we understand the business priorities and challenges they are facing so that we can align our delivery to meet these needs. We also bring our technical expertise to the table, influencing where necessary, to ensure that NHSBSA DDaT services and products deliver for our customers and end users while providing value for the taxpayer.
Our DDaT activities provide the tools and technologies that enable our colleagues to perform their roles from office sites and home bases across the country. Meanwhile our platforms and products enable our services to reach millions of users across the world 365 days a year. As such, our purpose is in direct support of the wider NHSBSA purpose:
“to deliver business service excellence to the NHS to help people live longer, healthier lives”.
Our vision
Our vision is to deliver commercial standard Digital, Data and Technology services.
This vision is an ambitious one, setting a high bar for a public sector organisation to meet the same standards as our commercial sector counterparts. We strive to deliver value for taxpayers in the same way that a commercial organisation strives to provide returns for their investors. This vision drives us to keep up to date with new developments across the DDaT arena, to explore opportunities for innovation and to keep pace with changing user expectations.
If we can achieve these high standards, we can offer a genuine alternative to commercial delivery partners for our Sponsor and for colleagues across the health and care system while supporting the NHSBSA vision:
“to be the provider of national, at scale business services for the health and social care system, transforming and delivering these services to maximise efficiency and meet customer expectations.”
In 2024 we will be taking our first steps to delivering a DDaT shared services model, acting as a DDaT delivery partner for another arm's length body (ALB). We hope to build on this over the coming years sharing our expertise and driving efficiencies through delivery at scale.