It’s important you keep your personal details up to date with your employer.
Personal details include:
- name
- address
- email address
- telephone number
- gender
If you’re not currently employed by the NHS, contact us to update your details.
Change of address
How you update your address will depend on your circumstances.
Active member
Tell your employer about your change of address. They will update their records and inform us.
If you have access to ESR Self Service, you can update your address yourself.
Deferred member
You should complete the change of address form (COA1) (PDF: 76KB) or contact the member helpline:
Telephone: 0300 330 1346
You can also email these changes of details to nhsbsa.pensionsmember@nhsbsa.nhs.uk